Call now! (ID:176863)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A context menu will appear. It contains elaborate info about all the operations that you can carry out on that particular page. Each context menu appears on the same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive collection of video tutorials illustrating how to work with our Control Panel. They're designed for those of you who would like to see how things are getting done instead of only reading articles. Thus, everyone can quickly become familiar with our hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't find the solution you need, have a look at our extensive Frequently Asked Questions section, which comprises questions asked by real persons and offers real solutions. We regulary update our FAQ database with new Q&A's in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, we have a fantastic team of customer service technicians available 24x7x365 and eager to help you with any problem. Each trouble ticket you open will be answered within one hour (the average response time being only 20 mins), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 176863

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com